US Aircraft Finance surveys all its customers to help make certain that we provide the service you expect.
Overwhelmingly the response is that our customers are very satisfied with our performance – in fact the average score USAF has received from our customers is a 95% approval rating.
The following are sample quotes received on our surveys from pilots who have used USAF services recently:
It was my first aircraft and you went out of your way to accommodate me on my loan.
Business owner – CA
USAF worked their tail off for me!
California Highway Patrol Officer
California Highway Patrol Officer
Excellent, very satisfied with loan service and staff – very timely closing!
Software engineer – MA
Very easy to do business with.
Dentist – OK
Always helpful to my many questions, very pleasant.
Business Owner – IL
Easy arranging the loan with low closing costs – very pleasant, easy approval process.
Business Owner – OH
It’s a pleasure to work with people with a great work ethic.
Engineer – PA
USAF was very helpful every step of the way and was instrumental in getting the aircraft I wanted.
Chief Pilot – CO
In financing several aircraft (5) my most positive experience has been with USAF. Thanks!
Commercial Real Estate Developer – IL
Great Service! Efficiency!
Pharmacist – OR
USAF was great to work with – they rushed and met our schedule. Very Professional!
Business Owner – KS
I refer friends and family to USAF – our experience was exceptional. Thank You!
US Air Force Pilot – SD
I have used USAF before – very satisfied!
Veterinarian – CO
Excellent job – I am referring you to all my pilot friends! USAF is outstanding!…you stuck with me through many months of looking for the right purchase.
Continental Airlines Captain – CA
USAF showed us we are a valued customer.
Jeppesen employee – CO
First aircraft loan and the USAF team really helped me understand the facts, issues ad overall details of obtaining a loan – excellent!
Business owner – VA
Excellent service! Very pleasant business experience – quick with no hassle!
Business owner – ME
Great job! fast and painless…very easy to deal with.
Business owner – MS
I appreciate the aircraft knowledge your people posses!
Banker – TX
Job well done! Thanks You!
Dentist – NV
I appreciate the professionalism and respect I received in all aspects of my loan. I also am impressed with the efficiency and the extra mile” taken to ensure clear title and customer satisfaction.
Accountant – OH
USAF is great! Always answers the phone and super to work with!
Airline Captain – FL
Easy and painless process! USAF was an excellent guide helping through the whole experience.
Physician – CA
I appreciate the straight forward process.
American Airline Captain – NC
Straight forward dealing, very prompt decisions and service. Extremely pleased, quick service, no complaints I have referred several friends to USAF because of their fantastic service.
Physician – GA
No ‘fill out the papers and we will ask the loan committee’… it was ‘YES we can do that!’.
Attorney – TX
USAF has a sincere concern for my obtaining the right aircraft for myself and my family. I am very satisfied and felt that USAF went “above and beyond” taking care of my needs. Thank You!
Dentist – OK
You are the best financial group I have ever worked with!
Engineer – NY
Very straight forward, no B.S., quick!
Engineer – MN
I like companies that work as hard as I do and treat clients as I treat mine. USAF did all that and more!
Attorney – NM
It was a pleasure to do business with USAF. They are fast, efficient, and have knowledge of my aircraft. Excellent service!
Accountant – OH
I appreciate USAF working with me. It was easy and straight forward.
College professor – UT
Very professional and FAST!
Business Owner – MS
Nice job! when I upgrade I’ll call you again!
Business owner – IL